Post type: Incident reporting
In case any objection is raised by a DiDb user about the performance of a driver, there is a possiblity for the operators – having incident reporting authorization – to report an incident against the driver , based on either the DiDb carriage number, or the DiDb membership identifier by using the incident reporting function of the DiDb application. The driver’s DiDb status – due to the online software – will be changed to “suspended” simoultanously with the incident reporting.